The Quality Manufacturing Certificate Program is designed to teach professionals how to remove waste, reduce development costs, and deliver superior quality products that meet the initial and continuing needs and expectations of the customers by using the continuous quality improvement philosophy to achieve excellence in quality, service, and productivity. The program introduces the fundamentals, activities, and tools needed to maintain a desired level of excellence. This includes creating and implementing quality planning and assurance, as well as quality control and quality improvement at all stages of design and production.

After completion of the Quality Professional Certificate Program, students will be equipped with a basic understanding of the following:

• How to use basic statistics to assess process data

• How to develop a design experiment to predict process information

• How to use quality control tools to track process performance

• How to use the Six Sigma methodology to reduce process defects

A basic understanding of mathematics is required.

Students will be assigned 5 homework assignments, and a final project for each course.

The Quality Certificate Program is composed of the following four courses:

Statistics: An Introduction for Beginners

“Statistics: An Introduction for Beginners” is a course specifically designed for students who desire a basic working knowledge of statistics. The basic ideas of descriptive statistical methods are presented, including frequency distribution, measures of location and variation. The course also includes permutation, combination and rules of probability, together with well-known probability distributions such as binomial, Poisson, geometric, hyper-geometric and multinomial. Other topics include data comparison and analysis of variance.

Design of Experiments (DoE)

Design of experiments is a basic course in designing experiments and analyzing the resulting data. It is intended for engineers, scientists, and business professionals. The course deals with the types of experiments that are frequently conducted in industrial settings.

Quality Control

“Quality Control” is a course that introduces the basics for understanding, developing, and implementing a quality control program. We review several key definitions, tools used (basic statistics and graphs), and emerging industry techniques- such as Six Sigma and Lean. We also present relevant case studies that show implementation steps for several industry and government quality control programs, and the challenges faced.

Six Sigma

Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90’s by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and money saver when implemented properly. This course is designed to provide students with an overview of Six Sigma and the DMAIC methodology.

This course is Instructor-led and delivered through our award-winning online Learning Management System