A quality audit is a review in which an auditor analyzes and verifies various records and processes relating to a company’s quality program. In general, the purpose of a quality examination is to determine whether the company is complying with its quality program or whether it needs to make changes to its business practices. A company may also perform a quality audit in order to determine whether it is complying with certain quality standards, like those set by the International Organization for Standardization (ISO) 9000. Simply put, the ISO 9000 is a certification that a company is following formal business procedures.
